PURE Tuning
About PURE Tuning PURE Tuning Product Catalog PURE Tuning/DPR Racing Services PURE Tuning/DPR Racing Media

Ordering Information
Terms & Conditions
Contact Us




PURE Import Cylinder Heads
PURE Accessory Porting
Competition Engine Coatings
Engine Building
Dyno Tuning


Dyno Sheets
Magazine Articles
Project Cars


Hours of Operation
Monday-Saturday: 10:00AM to 8:00PM (EST)
Sunday: Appointment Only

Technical Support
If you any technical assistance on products purchased from PURE Tuning/PURE Coast or information regarding any orders, we will gladly help in any way we can. Just call us at (419) 474-7992.

Phone Orders
Ordering by telephone is the easiest and quickest method we offer. Just have a list ready of what you like to order, the year, make and model of your vehicle, your credit card account number and expiration date, and Call our order line. (419) 474-7992 (USA & Canada)

FAX Orders
Please fill out your order form and include a return fax number where we can reach you. Our fax order line is (419) 474-7729 . We do not have any product/technical support or price quotation service via fax.

Orders by Mail
Please fill out your order form and send it to: PURE Tuning, 4144 Secor Rd. Toledo Ohio 43623 USA. Please be sure to enclose the payment with the proper total. If you need any assistance regarding prices or shipping and handling charges, please call us. We will be happy to assist you.

Prices of all merchandise do not include shipping or handling charges. All prices are subject to change without notice. Ohio residents add 7.25% sales tax.

Method of Payment
All orders must be prepaid before we can ship. We do not offer COD or Billing Service. We accept the following forms of payment:
Domestically issued Visa or MasterCard (All Visa/MasterCard Orders will be shipped to the Billing Address Only.)
Money Order(s) in U.S. Currency
Certified Check(s)/Bank Draft(s) in U.S. Currency
Personal Checks payable to PURE Tuning/PURE Coast (All returned checks are subject to a US$25.00 charge), or

Methods of Shipping to Physical Addresses in the USA
Fed-Ex Ground Service (not available to HI or AK customers),
Fed-Ex 3 Day Select Service (not available to HI or AK customers),
Fed-Ex 2 Day Air Service,
Methods of Shipping for Canadian Orders

Fed-EX Ground Service
(Note: Any export/import fees and custom duty will be collected by the Carrier.)
U.S. Postal Service - Priority Mail
(Note: Any export/import fees and custom duty will be collected by the Carrier.)
(Note: All shipments are subject to all standards and regulations set by the U.S. Postal Service.)

Return Policy
Return for exchange or refund will be allowed only within 14 calendar days from the date of receipt. All authorized return merchandise must be unused and in its original saleable packaging. No return or exchange on merchandise that shows signs of having been installed, mounted, scratched, or defaced will be allowed. RETURN AUTHORIZATION NUMBER must be issued before any returns can be made. We will not accept any returns without this number. Please write this number clearly on the outside of the returning package and tag the item(s) inside with your name and R.A. number. All returns must be received by PURE Tuning/PURE Coast within 10 calendar days after the R.A. number has been issued. The Return Authorization Number does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim. Returns must be sent freight prepaid and insured by you. Original shipping and handling charges are not refundable. A photo copy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact phone number where we may be able to reach you. It is the responsibility of the customer/installer to verify the correctness of size and application of the parts before installation. All approved refunds will be paid by either Company Check, Credit Card Credit, or Account Credit, all to be determined by PURE Tuning/PURE Coast. A 20% restocking fee will be assessed on all authorized returns. No cancellations, refunds, or exchanges on special order items or custom order items will be allowed.

Refused Shipments
Any refused shipments sent back to PURE Tuning/PURE Coast does not constitute the right to a refund or credit. It is the customers responsibility to make all arrangements with PURE Tuning/PURE Coast for the refused shipment. It is company policy to charge the customer all freight charges associated with the shipment and a 20% restocking fee.

Back-Order Policy
If an item is not in stock, we will hold a Back Order for you and ship the item as soon as it becomes available. If we experience a long delay, we will advise you of that fact. If you do not wish to wait for back ordered items, we will cancel the items you requested upon receiving instructions to do so.

Availability of Products
All items will be shipped according to availability. If items are not readily available, we will try our best to expedite all orders as quickly as possible. PURE Tuning will not be held responsible for long delays beyond our control.

Product Specifications
Prices, materials, design, specifications, and recommendations are subject to change without prior notice. All merchandise information presented in this web site were true and correct at the time of publication.

Legality of Products
PURE Tuning/PURE Coast offers a wide variety of merchandise designed to improve the appearance and performance of your vehicle. The rules and regulations regarding the use of some or all of these items may vary from state to state and/or city to city. PURE Tuning will not guarantee the legality of use or installation of any given items in your particular area. We highly recommend that you check with your local law enforcement agency. Violation of any laws may subject the owner and/or operator of the vehicle to a fine and/or penalty.

No warranty whatsoever will be valid if the defect was caused by customers abuse, negligence, and/or mishandling. All merchandise sold by PURE Tuning/PURE Coast is only subject to manufacturers warranty, if any, and are subject to submission to the manufacturer for approval for repair or replacement of merchandise. Customer, however, will be responsible for shipping and handling fees. No labor or inconvenience may be included in any claims. There is no warranty on lights, light bulbs, electrical parts, and internal engine or turbo parts.

Shipping Errors
If you receive an incorrect item due to our error, we will issue a Fed-Ex Call Tag to pick up the incorrect item(s) and ship the correct item(s) at no additional charge to you.

All merchandise are packed carefully and correctly utilizing a triple check method before it leaves our facility. Damaged shipments should be checked in the presence of the carrier. All claims for damaged or loss to your shipment must be made with the carrier. Please keep all shipping cartons and packing material for carrier inspection. PURE Tuning will not initiate any claims with the carrier. Claims for shortage of items or damaged shipments must be made within five working days of receipt.

Legal Venue
In the event that legal proceedings are required to resolve disputes or indifferences, all claims and filings must be made with the Lucas Municipal Court located in Toledo, Ohio. PURE Tuning customers will acknowledge and agree to this stipulation once a transaction has been made with PURE Tuning.

Installation of Products
PURE Tuning highly recommends the installation of mechanical or electrical parts be performed by a qualified trained professionals. Improperly installed products may lead to unsafe and unreliable conditions. All products installed incorrectly will not be covered under any warranties and will not be accepted as a return.

Engine Performance Upgrades
All engine performance upgrades directly related to engine, exhaust system, turbocharging/supercharging system, and fuel injection system are legal in Ohio only for racing vehicles which may never be used upon a highway unless otherwise specified. Persons in other states must check their local and state laws regarding use.

PURE Tuning Competition Cylinder Head Facility

PURE Tuning
4144 Secor Rd.
Toledo, OH 43623
Tel: 419-474-7992
Fax: 419-474-7729